Digital Maturity Benchmark

The 3rd Annual Grocery Digital Maturity Benchmark from Incisiv projects that by 2026, 81.7% of consumers will be buying groceries online. It shouldn’t come as a surprise: From the onset of the global pandemic, the already predominant trend of digital grocery skyrocketed in popularity—and necessity—among consumers. With the demand for digital sticking around, retailers must confront the challenge of omnichannel consistency, variety, and velocity—all while continuing to innovate.

The data showcased in the report is broken down into four main categories: Search & Discovery, Seamless Ordering & Checkout, Convenience of Placing & Receiving Orders, and Customer Satisfaction & Issue Resolution. Each category boasts retail leaders and expounds upon trends, highlights, and lessons to learn. 

Fill out the form below to download the Grocery Industry 2021 report.

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FreshIQ

The FreshIQ platform gives you end-to-end visibility into your fresh inventory with user-friendly products that will help you grow sales, cut costs, and improve operational efficiencies.

  • Optimize store efficiencies through real-time analytics
  • Increase revenue by managing production and ordering strategies
  • Maintain product safety through end-to-end food traceability
  • Reduce waste with inventory and shrink tracking
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ShopperKit

ShopperKit enables online order fulfillment from retailer’s physical stores as well as “hub & spoke” enabled fulfillment via dark stores, warehouses, & MFC’s. Out of the box integrations with Geolocation & Gig Economy technologies provide complete coverage for curbside pickup & last mile delivery.

  • Reduce costs with optimized pick paths and order strategies
  • Increase basket size through real-time item additions
  • Extend grocer’s brand through online shopping experience
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Date Check Pro

Date Check Pro arms retailers with complete control over expiring products; driving efficiency, ensuring the freshest shopping experience possible, and turning prior loss into revenue.

  • Identify and sell items before they expire
  • Ensure any unsold and expired items are removed before customers find them
  • Control how far in advance you'd like notifications on departments and sub-category levels
  • Work efficiently with notifications broken down by aisle
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